Privacy Policy

Privacy Policy

  1. Introduction

This Privacy Policy will be effective as of May 23, 2018 for all new users worldwide.

 

At TTW Institute we are committed to protecting the privacy of your personal data.

 

This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://www.TTW.Institute

 

Any personal data that you share with us will be kept safe and secure. We want to be clear about how and when we collect data from you and how and why we use it. Our Privacy Notice explains in detail the types of data we may collect about you and how we will use and store your personal data.

  1. About TTW Institute

Our full details are:  

 

Full name of legal entity: TTW Institute

 

Email address: legal@TTW.Institute

 

Postal address: PO Box 237, Werribee, Victoria 3030 Australia.

 

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at legal@TTW.Institute

  1. What Personal Data Do We Collect?

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails).

 

When you contact us we collect:

  • First & last name
  • Email

 

When you purchase a product or apply for a service, we may gather additional information to help us provide a better service to you.

 

This information may include:

  • Company Name
  • Address
  • Job Title
  • Phone Number
  • Personal goals and objectives

 

Credit card details are processed through a third party, so we do not have access to this information.

  1. Cookies

Cookies are small text files on your computer, smart phone, tablet or other device. They are made by your web-browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the websites server. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience.

 

We use cookies for functional reasons and analytics; you have the option to opt out of analytics.

 

You can generally accept or decline the use of cookies through a functionality built into your web browser. To learn more how to control cookie settings through your browser:

Click here to learn more about managing cookie settings in Firefox;

Click here to learn more about managing cookie settings in Chrome;

Click here to learn more about managing cookie settings in Internet Explorer; or  Click here to learn more about managing cookie settings in Safari.

 

Non-Personally Identifiable Information  

This website also collects and uses information in aggregate form to track the total number of visitors to our site, the number of visitors to each page of our site, the domain names of our visitors’ Internet service providers, and other such technical information. This is technical information that does not by itself identify a specific individual. No personally identifiable information is available in this process and referred to as “non-personally identifiable information”. We use this data to better target our marketing efforts.

  1. Why Do We Need Your Personal Data and How We Use It?

We use your information to:

  • Respond to your enquiries
  • Personalise and customise our content
  • Provide products and services
  • Contact you with updates to our website, products, and services
  • Communicate with you about additional products or services which may be of value to you.
  • Resolve problems and disputes
  1. What are the Legal Bases that We Use to Process Your Personal Data? 

Legitimate Interest: is used when it is necessary for our legitimate interests and your interests and fundamental rights do not override those.

 

It allows personal data to be collected and used if it is reasonably necessary for our legitimate interests, without this the site would not work.

 

We will use legitimate interests to:

  • Process activities that govern TTW Institute
  1. When and How Do We Collect Your Data

We collect your information when you submit an email or contact form via https://www.TTW.Institute  or use our service.

  1. Marketing Communication

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

 

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.

 

Under these regulations, if you are a limited company, we may send you marketing emails without your consent. You can however, still opt out of receiving marketing emails from us at any time.

  1. How Long Do We Keep Your Data

We keep your information for 12 months after your initial enquiry.

 

Unless you become a client, at which time we retain your information for 7 years (due to regulatory requirements) after you cease to be a client.

  1. Sharing Your Data

We do not share or swap your data with any other organisation. There may be a need to disclose your personal data upon request to regulatory and government bodies as well as law enforcement agencies.

  1. Children 

Although we are not responsible for determining the age of website visitors, gdpr.org is primarily designed and meant to be used by individuals over 16 years of age. If you are younger than this then please review the terms of this privacy notice with a parent or guardian.

 

We do not intentionally collect information from persons under the age of 16.

  1. Your Rights

We want to ensure that your rights are upheld when we use and store the information you give to us.  You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

 

If you have any questions about our privacy notice, please contact us using the information at the top of this privacy notice.

 

Accessing the information that we hold on you – Subject Access Request 

You can request a copy of the information that we have on you, this is free of charge in most cases. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

 

You can gain access by writing to us by contacting Data Manager, TTW Institute, PO Box 237, Werribee, Victoria 3030 Australia.

 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made multiple requests. In this case, we will notify you.

 

Correcting the information that we hold on you 

If your personal information is out of data or is incorrect, we will correct it for you.

 

You wish your personal data to be erased from our records 

Simply let us know and we will delete you from our database, this will mean that all records of you will be erased from our database, please note for legal reasons we may not always be able to do this.

 

You can restrict the processing that we do 

You may object to our use of your personal data. We aim to update your record within 5 days.

 

You wish to take your information away from us 

We will provide you (or a third party you nominate) with your personal data in a structured, commonly used and machine-readable format.

  1. How We Keep Your Data Safe

We are totally committed to keeping your data safe. Your personal data is stored in secure servers. We regularly monitor our systems for vulnerabilities. Access to your data is closely monitored; it is only accessible by staff and contractors who are bound by appropriate policies and procedures to protect your information.

  1. Your Data Manager Contact

If you have a problem and wish to contact us please use: legal@TTW.Institute, we will aim to answer your query within 5 days.

 

By post: Data Manager, TTW Institute, PO Box 237, Werribee, Victoria 3030 Australia.

  1. Transferring Your Data

We will not transfer your data to a third party.

 

We would suggest that you read this Privacy Notice carefully to ensure that you are well informed about and understand our practices. We may from time to time update this notice, so please do take the time to check it regularly. If we are in regular contact with you and there are significant updates we will inform you.

  1. Privacy Contact Information

TTW Institute or if you are seeking to exercise any of your statutory rights, please contact us at legal@TTW.Institute  or at our mailing address below:

 

Data Manager,

TTW Institute,

PO Box 237,

Werribee, Victoria 3030, Australia

  1. Change of Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection through this Web site, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our web site notifying users of the change.

 

Effective: 29 May 2018